Wondering why Instagram keeps stopping?
Every time you try and load your favorite app, are you suddenly hit with a blank page, or worse – a frozen phone?
Instagram is easily one of the most popular social media tools on the web today. It’s the go-to application for photo sharing for more than 1 billion people a month. However, it’s not immune to the technical problems of all software and smartphone apps.
The online world is full of stories about the latest Instagram glitch or Insta error to hit the community.
If you’re one of the people suffering from an Instagram profile that keeps crashing or failing to load, then you’ve got a highly frustrating issue to deal with.
The good news is that there are a few ways you can solve the problem.
Why Instagram Keeps Crashing
Before we look at what to do if Instagram keeps stopping for you, let’s answer the most obvious question, why is Instagram not working in the first place?
With millions of users logging in each day, you’d think that Instagram would have control over the glitches and errors that affect the application.
However, while the Instagram team does everything it can to keep technical problems to a minimum, there’s always a chance that something could still go wrong.
It would be impossible to prevent all Instagram problems from happening. Sometimes, your app will crash because it runs out of memory. Other times, the issue might be with the Instagram technology itself.
Here’s what you can do if you can’t post on Instagram today.
1. Clear Instagram and Your Background Apps
An Instagram glitch in the software is one of the main reasons why Instagram keeps stopping for some users. If suddenly your tool isn’t acting like it should be, then the app is probably having a problematic moment and needs a restart. Before you do anything else, clear all the apps on your phone, including Instagram, to give them a refresh.
Here’s how you can do that on an iPhone.
- Click the home button twice in quick succession
- You should see a list of recently-used apps
- Tap on Instagram and swipe right to clear the app
- Swipe any other apps running in the background to the right too
Clearing other apps as well as Instagram will ensure that none of your other tools are causing a conflict with your Instagram experience.
2. Reboot Your Phone
If Instagram keeps crashing, and you’re struggling to load up other applications too, the theproblem might be with your phone. A device restart, otherwise known as a soft reboot will clear away any of the software issues or corruption that might be harming your phone’s performance. Rebooting also clears the internal memory on your phone apps, without getting rid of essential information like your photos and contact details.
To solve your Instagram problems with a soft reboot:
- Press and hold the power button for a few seconds
- Follow the instructions to power off the phone
- Give the phone some time after it’s shut down (30 seconds to a minute)
- Turn the device back on
3. Install an App Update
Did you know that there are more than 40 billion photos on Instagram?
As the popularity of this social sharing tool continues to grow, the Instagram team continues to roll out new services and software updates to improve your browsing experience. If you haven’t updated in a while, then that could be the reason that you can’t post on Instagram.
Ideally, to prevent an issue where Instagram keeps stopping, you should set up automatic updates for your Instagram app. To update manually:
- Go to the App Store or Google Play Store
- Click on the updates icon
- Find Instagram in your list of apps waiting for an upgrade
- Click on the update button
If you see that a range of your apps could do with an update, it’s a good idea to deal with all of them there and then. You can also soft-reboot your phone after the updates are installed to make sure that they’re adequately applied to Instagram.
4. Delete and Re-Install Instagram
If Instagram keeps stopping even after you’ve tried all of the options above, the problem might have something to do with your app download. If your file is completely corrupted, then an Instagram error might be stopping you from posting, or even seeing fresh content. To revive your Instagram app, you may need to delete the tool and install it again. To do this:
- Tap and hold the Instagram icon on your home screen or go to your installed apps page and click on Instagram.
- Delete the app by dragging it into the trashcan, or tapping the “X” or “Delete” button
- Confirm your action
Once your app has fully uninstalled, reboot your phone, so you can clear any data that would mean Instagram keeps crashing when you reinstall it. With your freshly-rebooted phone at the ready, go back to the app or Google play store and download Instagram’s official app again. You should be able to enter your details and start posting again as normal.
5. Seek Help from Instagram
Finally, if no matter what you do, you still can’t post on Instagram, it might be time to get some extra help. First, make sure that the Instagram glitch is just affecting you. You can go online to find out whether Instagram’s facing any technical difficulties with the Instagram Help Center.
If Instagram keeps stopping for everyone – then it’s a problem with the core software behind the app. There’s nothing you can do in this situation but wait for the Instagram error to be fixed.
However, if the problem is just with your app, then you’ll need to get in touch with the Instagram team. Click on the “Report Something” page or try the troubleshooting service if you think that you still might be able to fix the app yourself. Escalating the issue to Instagram support will make them aware of the problem, and give you access to additional help.
Let them know what’s happening with your app, and they’ll tell you what to do if Instagram keeps stopping.